More than just a call center, Acierta Contact Center
is a comprehensive service platform that interacts
with each client through different channels.
Our goal is to make every contact a positive
experience, and to ensure that the customer always
receives a satisfactory response from us, regardless
of the channel. Because at Acierta, every contact counts.

A uniform response through any channel
We offer each client the communication support that
is most convenient for them at any given time, always
providing a uniform response so that they perceive
the brand we work for as a unit.
Inbound / Outbound
- - Customer acquisition
- - Marketing of services
- - Commercial management
- - Follow-up
Hiring and back office
- - Support in recruitment tasks
- - Advice
Hiring and back office
- - Attention and follow-up
- - Status information
- - Team coordination
Loyalty
- - Retention of casualties
- - Document management
- - Collection of unpaid debts

Flexibility to
share
objectives
Our main characteristic is flexibility. We adapt to the specific
objectives of each project and configure the dynamics to
optimize the management of interactions, reduce waiting
times, and improve the user experience.